Q: Why do I need to transfer my website? What does website migration consist of?

A: If your current web hosting provider can no longer measure up to the requirements of your web site, or when you experience continuous network downtime, or if you are forced to wait for hours for the client care team to respond to you, it may be smart to swap your web hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your future provider. At resellerscontrol.com, we understand that this can be hard and time–consuming. That’s the reason why we’ll perform all that for you for free!Our highly experienced technical staff reps will transfer your website content from your current provider to us. Our techs have plenty of experience with web site migration and are able to take care of anything – from a normal WordPress weblog or Joomla–based web site, to a highly elaborate, custom–made app.

Q: Why do I need to transfer my website? What does website migration consist of?
Q: Website migration sounds like a lot of work. How long is it going to take?

A: We try to implement all web site migrations as quickly as possible. Yet, we don’t have a fixed time frame for web site migrations. There are several variables that you have to take into account – the sheer size of your website and the workload of our website migration team, etc. We always try to carry out each migration within 48 hours. With smaller–sized sites, our team typically manages to finish in under 24 hours.

Q: Website migration sounds like a lot of work. How long is it going to take?
Q: What info will I need to give to your Website Migration Department?

A: We don’t gather any sensitive information. We will need, though, the login information for your old web hosting account along with the name of the web site that you want to move.

Q: What info will I need to give to your Website Migration Department?
Q: You will access delicate data. How can I be sure that you won’t misuse it?

A: Customer privacy is one of our paramount priorities – that’s why, both our payment page and our CP login page are protected with enterprise–class Secure Sockets Layer certificates. We use safety measures, which include, but are not limited to: physical, electronic and managerial operations to secure the info that we obtain on the web. And we also have a detailed and rigid Privacy Policy, which describes the types of information that we collect.

Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my site be unavailable?

A: Nah. Your web site will remain completely operational during the migration. As soon as everything is completed on our end, we’ll inform you so that you can examine it and check for problems. If everything’s alright, all you will have to do is change your domain name’s DNS resource records.

Q: How about downtime? Will my site be unavailable?
Q: Will my present hosting provider discover that I am leaving them?

A: Nope. Apart from your login credentials for the Control Panel, we won’t require anything. We’ll never get in touch with your hosting provider. They will not know anything about the transfer either.

Q: Will my present hosting provider discover that I am leaving them?
Q: Which hosting platforms do you support?

A: We support all Linux–based hosting platforms. In essence, if we can gain access to your Control Panel, we will be able to migrate your site.The only platforms that we don’t support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which hosting platforms do you support?