Service Uptime Guarantee in Hosting
Using a hosting account from our company, you can enjoy 99.9% server uptime. We've practically eliminated the downtime because we use an innovative cloud hosting platform and we do not handle everything on just one server like the vast majority of providers do. Instead, we run each service on a separate set of servers, so your files, emails, databases, etcetera, are going to be handled by independent servers. Thus, we are able to also balance the load way more efficiently and guarantee the stable functioning of your websites at all times. The accessibility of the servers is ensured by several backbone Internet providers and diesel powered backup generators, so your internet sites will be working no matter what. We also have experts monitoring the web servers 24x7, which includes weekends & holidays, and they'll handle any surprising problem that might appear.
Service Uptime Guarantee in Semi-dedicated Servers
If you buy a semi-dedicated server package through us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud hosting platform with a load-balancing system that basically eradicates any downtime. The files, emails, stats and databases are all managed by their own clusters of web servers, so even when there's an issue one server, your sites aren't going to be affected in the slightest. This allows us to offer a far more stable web hosting service compared with businesses that run everything on a single machine where a problem with a single service can take the entire machine down. In order to avoid infrastructure complications, our data centers employ various Internet providers and powerful diesel generators, so whatever happens, the machines will keep operating with no disturbances and your websites will remain up and running. Any software troubles will be handled immediately by our proficient group of administrators that check all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel backup generators. In addition, we employ new hardware for the physical web servers in which the VPS accounts are created to steer clear of any chance of hardware malfunction and each and every part has been tested thoroughly. The safety of your info is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites will be working basically without any disturbances. Our skilled administrators will resolve immediately any software issue that could surface, so even if there's a problem with another VPS server account on the physical server, your VPS shall not be affected. The server uptime is listed on our website and not hidden in our Terms of Service because we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages come with a 99.9% web server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We test every single server diligently before we hand it over to the client and we use new hardware components to avoid any possibility of hardware failures. Any unforeseen software problems are going to be resolved promptly by our system administrators as they monitor all of the hosting servers 24/7. To prevent infrastructural issues, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can take action instantly and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper functioning of your Internet sites.