1 hour ticket response
Our team of technical support engineers is dedicated to supplying prompt answers to each of your inquiries. We will examine your tech support ticket the minute it’s been delivered and will reply with a solution within maximum 60 minutes after the support ticket submission. In reality, our average tech support ticket response time is 20 minutes.
A Premium Client Support Service
Our help desk team representatives have substantial experience in the website hosting realm and are competent enough to find a quick answer to your problem. If, however, the situation at hand is not within the competence of a customer support engineer, the trouble ticket will be forwarded to a programmer or admin for additional investigation.
An Easy–to–Browse Help Center Section
Incorporated into the Web Control Panel is an easy–to–browse Help section, which includes a variety of sources of information. You can browse through a constantly updated knowledge base offering web hosting account management articles and web site management articles, check out the step–by–step video tutorials or refer to the F.A.Q. archive.