Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance crew is educated to shortly care for all hosting plans clients’ requests and support demands. Via our ticketing system, it will be easy to share your question and a support crew representative will likely return to you in less than max sixty minutes. Realistically, practice has revealed that the typical answer time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is provided by a team of qualified technicians who definitely are prepared to reply to your query asap. You’ll be able to get hold of the technical support staff by starting a customer assistance ticket from your Website Control Panel or by posting us an email message. On working days, you may also contact us on the phone or use the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • has included a wide–ranging education base into the Control Panel so that you can acquire valuable step by step instructions at any time. Each area of the Control Panel possesses its own contextual help area having a group of how–to posts. We have also prepared instructional videos to give you a far better visual representation of precisely how to complete any given process.