Support Channels

  • Video Tutorials
  • Video Training

  • Our how to video tutorials will assist you with any activity within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an easy–to–use Frequently Answered Questions section where you will discover solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our tech support crew is at your disposal night and day to handle your concerns. You will get an answer within up to 1–hour following the ticket application.

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Types of Guidance

  • Shared Hosting Support
  • Website Hosting Assistance

  • If you need advice administering your website hosting account, or need more resources for your sites, simply let us know and we’ll give you the optimal solution.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • In case you encounter issues administering your SolusVM admin panel, or with any of the apps your VPS has been pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • You feel the need to enhance the configuration of your dedicated server? We are online 24 hours to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of knowledgeable technicians equipped to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 all year long.
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